The German version of the General terms and conditions is legally binding. The English version is for information purposes only.

9.1 By purchasing a ticket, the spectator submits to the Joynext Arena House Rules. In the event of contradictions, the General Terms and Conditions of the organizer listed here shall take precedence, otherwise the house rules shall apply.

9.2 The admission ticket is only valid for the day stated on the ticket.

9.3 The admission ticket must be shown on request.

9.4 In principle, children up to the age of 14, schoolchildren, trainees, students, severely disabled persons and pensioners aged 65 and over are entitled to a discount on the purchase of tickets. Double discounts are not granted. The day, on which the event, for which a ticket is purchased, takes place, is decisive for the respective discount entitlement. Children within the meaning of the family ticket are persons under the age of 18 who still live in their parents' household.

9.5 The current official proof of discount must be carried when entering the arena and shown upon request by security staff. If it is not carried or is not valid, access to the arena may be refused; the rejected customer is not entitled to compensation. Infringements may be punished by expulsion from the arena and criminal charges.

9.6 Children under the age of 6 are admitted free of charge, but are not entitled to a seat.

9.7 The organizer points out that the competition times may be changed or postponed at short notice due to the influence of third parties.

9.8 The organizer accepts no liability for force majeure.

9.9 The security staff may carry out body searches and refuse admission to intoxicated visitors.

9.10 It is prohibited to carry drinks (of any kind), glass containers, cans, polystyrene blocks, crates, pyrotechnic fireworks or objects, fireworks, canisters, ladders, umbrellas (except for small ones in rainy weather), weapons and similar dangerous objects. Failure to comply with this prohibition will result in expulsion from the event site without the customer being able to demand a refund of the admission price.

9.11 It is forbidden to bring any documents, drawings, symbols or flags of a political, ideological or advertising nature or any objects that serve commercial purposes and can be seen by third parties.

9.12 In the interests of safety and the orderly and smooth running of the event, the ticket holder is obliged to follow the instructions of the police, the organizer's staff, the security service and the arena management. The use of banners or similar objects is only permitted with the approval of the organizer. The commercial use of photo cameras and other image/film and sound recording devices is prohibited. In principle, bags and backpacks are only permitted up to a size of A4 format.

9.13 Animals are not permitted on the premises.

9.14 By purchasing a ticket for an event of the Organizer, each customer or ticket holder irrevocably consents to the use of their image and voice free of charge for all current and future media for photographs, live broadcasts, broadcasts and/or recordings of images and/or sound made by the Organizer or its agents in connection with the event.

9.15 The purchase of tickets for resale is prohibited. Counterfeit tickets will be reported to the police and banned from the arena.

9.16 Unlawful entry to the arena without an admission ticket or not via the designated entrances will be punished by expulsion from the arena.

9.17 Visitors enter the arena at their own risk. The organizer shall only be liable, irrespective of the legal grounds, for damages caused by the organizer, its legal representatives or vicarious agents through intent or gross negligence. This limitation of liability does not apply to cases of liability for the breach of essential contractual obligations, in cases of liability for damages resulting from injury to life, limb or health and in cases in which liability is mandatory by law; in this respect, the organizer is liable without limitation for damages based on its own breach of duty or on breaches of duty by a legal representative or vicarious agent.

9.18 Smoking is prohibited in the entire arena.

9.19 The organizer is entitled to exclude and expel visitors from the event without compensation if the visitor enters the ice rink, dressing rooms or security area, crosses barriers or causes or participates in violent confrontations.

The stewarding and security service is instructed to issue a ban from the arena on behalf of the organizer in such cases. The instructions of the security service must be followed at all times. They represent the house rules on behalf of the organizer.

The best short track skaters from all over Europe will meet in Dresden. After 2010, 2014 and 2018, the fourth ISU European Short Track Championships will be held at the river Elbe. The athletes are ready to give their all and present a unique sporting spectacle in the JOYNEXT Arena.

Register court: District Court of Charlottenburg

Sales tax identification number according to §27a sales tax law:

 Feuersozität Berlin Brandenburg Versicherung Aktiengesellschaft

ZEPI Sport & Events GmbH 

In the following, we will inform you about the type, scope and purpose of the processing of personal data by our company in accordance with the legal requirements of data protection law (in particular according to BDSG n.F. and the European General Data Protection Regulation 'DS-GVO'). This privacy policy also applies to our websites and social media profiles. With regard to the definition of terms such as "personal data" or "processing", we refer to Art. 4 DS-GVO.

Name and contact details of the person responsible

Our responsible person (hereinafter "responsible person") within the meaning of Art. 4 No. 7 GDPR is:

 Types of data, purposes of processing and categories of data subjects

Below we inform you about the type, scope and purpose of the collection, processing and use of personal data.

Usage data (access times, websites visited, etc.), communication data (IP address, etc.),

2. Purposes of processing according to Art. 13 Para. 1 c) GDPR

Technically and economically optimizing the website, fulfilling contractual obligations, fulfilling legal storage obligations, customer service and customer care, handling contact requests, providing websites with functions and content, security measures, uninterrupted, secure operation of our website,

3. Categories of data subjects according to Art. 13 Para. 1 e) GDPR

Visitors/users of the website, customers, employees, employees of customers or suppliers.

The persons concerned are referred to collectively as "users".

Legal bases for the processing of personal data

In the following we inform you about the legal basis for the processing of personal data:

1. If we have obtained your consent to the processing of personal data, Article 6 Paragraph 1 Clause 1 Letter a) GDPR is the legal basis.

2. If the processing is necessary to fulfill a contract or to carry out pre-contractual measures that are carried out at your request, Article 6 Paragraph 1 Sentence 1 lit. b) GDPR is the legal basis.

3. If the processing is necessary to fulfill a legal obligation to which we are subject (e.g. statutory storage obligations), Article 6 Paragraph 1 Clause 1 Letter c) GDPR is the legal basis.

4. If processing is necessary to protect the vital interests of the data subject or another natural person, Article 6 Paragraph 1 Sentence 1 lit. d) GDPR is the legal basis.

5. If the processing is necessary to protect our interests or those of a third party and your interests or fundamental rights and freedoms do not prevail in this regard, Article 6 Paragraph 1 Clause 1 Letter f) GDPR is the legal basis. 

Disclosure of personal data to third parties and processors

In principle, we do not pass on any data to third parties without your consent. If this is the case, then the data will be passed on on the basis of the aforementioned legal bases, e.g. when data is passed on to online payment providers to fulfill a contract or due to a court order or due to a legal obligation to release the data for the purpose of criminal prosecution or to avert danger or to enforce intellectual property rights.

We also use contract processors (external service providers, e.g. for web hosting of our websites and databases) to process your data. If data is passed on to the processors as part of an agreement on order processing, this is always done in accordance with Art. 28 DS-GVO. We carefully select our processors, check them regularly and have been granted the right to issue instructions regarding the data. In addition, the processors must have taken appropriate technical and organizational measures and comply with the data protection regulations in accordance with the BDSG new version and the GDPR

The adoption of the European General Data Protection Regulation (GDPR) created a uniform basis for data protection in Europe. Your data will therefore be processed primarily by companies for which the GDPR applies. Should the processing take place by third-party services outside the European Union or the European Economic Area, they must meet the special requirements of Art. 44 et seq. GDPR. This means that the processing takes place on the basis of special guarantees, such as the determination of a level of data protection officially recognized by the EU Commission or compliance with officially recognized special contractual obligations, the so-called "standard contractual clauses".

Insofar as we obtain your express consent to the transfer of data to the USA due to the ineffectiveness of the so-called "Privacy Shield" pursuant to Article 49 Paragraph 1 Clause 1 Letter a) GDPR, we point out the risk of secret access in this respect by US authorities and the use of the data for surveillance purposes, possibly without legal remedies for EU citizens. 

Unless expressly stated in this data protection declaration, your personal data will be deleted or blocked as soon as you revoke your consent to processing or the purpose for storage no longer applies or the data are no longer required for the purpose, unless their further Storage is required for evidence purposes or there are legal storage obligations. This includes, for example, commercial law retention requirements for business letters in accordance with Section 257 (1) HGB (6 years) and tax retention requirements for receipts in accordance with Section 147 (1) AO (10 years). If the prescribed retention period expires, your data will be blocked or deleted, unless storage is still required for the conclusion or fulfillment of a contract. 

We do not use automated decision-making or profiling.

Provision of our website and creation of log files

1. If you only use our website for informational purposes (i.e. no registration and no other transmission of information), we only collect the personal data that your browser transmits to our server. If you want to view our website, we collect the following data:

• websites from which the request comes;

A storage of this data together with other personal data of yours does not take place.

2. This data serves the purpose of providing you with functions and content of our website in a user-friendly, functional and secure manner, as well as optimizing and statistically evaluating them.

3. The legal basis for this is our legitimate interest in data processing in accordance with Article 6 Paragraph 1 Clause 1 Letter f) GDPR, which also lies in the above purposes.

4. For security reasons, we store this data in server log files for a storage period of 14 days. After this period, they are automatically deleted, unless we need to keep them for evidence purposes in the event of attacks on the server infrastructure or other violations of the law.

1. We use so-called cookies when you visit our website. Cookies are small text files that your Internet browser stores and saves on your computer. When you visit our website again, these cookies provide information to automatically recognize you. The cookies also include the so-called "user IDs", where user information is stored using pseudonymised profiles. When you visit our website, we inform you about the use of cookies for the aforementioned purposes and how you can object to them or prevent their storage ("opt-out") by means of a reference to our data protection declaration.

The following types of cookies are distinguished:

 Essential cookies are cookies that are absolutely necessary for the operation of the website in order to save certain functions of the website such as logins, shopping cart or user entries, e.g. regarding the language of the website.

 Session cookies are required to recognize repeated use of an offer by the same user (e.g. if you have logged in to determine your login status). When you visit our site again, these cookies provide information to automatically recognize you. The information obtained in this way is used to optimize our offers and to enable you to access our site more easily. If you close the browser or log out, the session cookies will be deleted.

 These cookies remain stored even after the browser is closed. They are used to store the login, to measure the reach and for marketing purposes. These are automatically deleted after a specified period of time, which can vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.

Third-party cookies (third-party cookies, in particular from advertisers):

 You can configure your browser settings according to your wishes and z. B. Decline to accept third-party cookies or all cookies. However, we would like to point out that you may then not be able to use all the functions of this website. Read more about these cookies in the respective data protection declarations of the third-party providers.

 user data, cookie, user ID (incl. the pages visited, device information, access times and IP addresses).

 The information obtained in this way serves the purpose of technically and economically optimizing our web offers and enabling you to access our website more easily and securely.

 If we process your personal data with the help of cookies based on your consent ("opt-in"), then Article 6 Paragraph 1 Sentence 1 lit. a) GDPR is the legal basis. Otherwise, we have a legitimate interest in the effective functionality, improvement and economic operation of the website, so that in this case Article 6 (1) sentence 1 lit. f) GDPR is the legal basis. The legal basis is also Article 6 Paragraph 1 Sentence 1 Letter b) GDPR if the cookies are set to initiate a contract, e.g.

 The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

Cookies are otherwise stored on your computer and transmitted to our site. Therefore, as a user, you also have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

Here you can find information on how to delete cookies by browser:

 https://support.google.com/chrome/answer/95647

 https://support.apple.com/de-at/guide/safari/sfri11471/mac

 https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen

 https://support.microsoft.com/de-at/help/17442/windows-internet-explorer-delete-manage-cookies

https://support.microsoft.com/de-at/help/4027947/windows-delete-cookies

 You can generally prevent the storage of cookies on your hard drive, regardless of your consent or legal permission, by selecting "do not accept cookies" in your browser settings. However, this can result in a functional restriction of our offers. You can opt out of the use of third-party cookies for advertising purposes via this American website (https://optout.aboutads.info) or this European website (http://www.youronlinechoices.com/de /preference management/) object. 

1. When you contact us by post or email, your details will be processed for the purpose of processing the contact request.

2. If you have given your consent, the legal basis for processing the data is Article 6 (1) sentence 1 lit. a) GDPR. The legal basis for the processing of data transmitted in the course of a contact request or email, letter or fax is Article 6 Paragraph 1 Sentence 1 Letter f) GDPR. The person responsible has a legitimate interest in the processing and storage of the data in order to be able to answer user inquiries, to preserve evidence for liability reasons and, if necessary, to be able to comply with his legal storage obligations for business letters. If the contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) sentence 1 lit. b) GDPR.

3. We can store your details and contact request in our customer relationship management system ("CRM system") or a comparable system.

4. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of legal archiving obligations, the deletion takes place after their expiry: end of commercial law (6 years) and tax law (10 years) storage obligation.

5. You have the option at any time to revoke your consent to the processing of personal data in accordance with Article 6 Paragraph 1 Clause 1 Letter a) GDPR. If you contact us by email, you can object to the storage of your personal data at any time.

Objection or revocation against the processing of your data

Insofar as the processing is based on your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a), Article 7 GDPR, you have the right to revoke your consent at any time. This does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

Insofar as we base the processing of your personal data on the balancing of interests in accordance with Article 6 (1) sentence 1 lit. f) GDPR, you can object to the processing. This is the case if the processing is not necessary in particular to fulfill a contract with you, which is shown by us in the following description of the functions. If you exercise such an objection, we ask that you explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and will either discontinue or adjust the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue the processing.

You can object to the processing of your personal data for advertising and data analysis purposes at any time. You can exercise your right to object free of charge. You can inform us about your objection to advertising using the following contact details:

Weekend Ticket

One Day Ticket

ZEPI Sport & Events GmbH